Volunteer

Put the Right People in the Right Jobs-Every Single Shift

Consignment Helper's Job Role Assignment lets you define specific tasks within each shift-cashier, sorter, greeter, runner. Match volunteers to roles based on experience, preferences, and skills. See at a glance which roles are filled and which need coverage.

The Challenge: Everyone Shows Up, No One Knows What to Do

You have 15 volunteers scheduled for the Saturday morning shift. They all show up-great! But then comes the question: "What do you want me to do?" You're running around assigning tasks on the fly, some areas are overstaffed while others are empty, and your experienced cashier is sorting clothes while a first-timer fumbles at the register.

Without predefined roles, every shift starts with chaos. You waste the first 30 minutes just getting people organized. And when shifts change, you do it all over again.

  • Confusion at shift start - "Where do I go? What do I do?"
  • Skill mismatch - Great people in wrong positions.
  • Uneven coverage - Too many people in one area, none in another.
  • No accountability - Hard to know who was responsible for what.

Role-based scheduling means everyone knows their assignment before they arrive.

How Job Role Assignment Works

Define roles once, assign them easily, and ensure complete coverage every shift.

1

Create Role Types

Define the jobs your sale needs: Cashier, Sorter, Greeter, Runner, Check-in, Quality Control. Add descriptions for each.

2

Assign to Shifts

When creating shifts, specify how many of each role you need. "Saturday 9-12: 3 Cashiers, 4 Sorters, 1 Greeter."

3

Match Volunteers

Assign volunteers to specific roles based on their experience and preferences. Or let them self-select roles during signup.

4

Track Coverage

See which roles are filled and which need people. Focus your recruiting on the specific gaps.

Job Role Capabilities

Tools to organize your volunteer team by function.

Custom Role Types

Create any roles your sale needs. Standard options like Cashier and Sorter, plus custom roles specific to your operation.

Role Descriptions

Add detailed descriptions so volunteers know exactly what each role involves before they sign up. Reduce day-of questions.

Per-Shift Role Counts

Different shifts need different role mixes. Morning sorting needs more sorters; afternoon sale needs more cashiers. Configure each shift independently.

Experience Matching

Track volunteer experience and preferences. Assign returning volunteers to roles they know. Put new volunteers in training-friendly positions.

Coverage Dashboard

See at a glance which roles are filled for each shift. Red flags for gaps, green checks for coverage.

Day-Of Roster Print

Print shift rosters showing who's assigned to which role. Post at each station so everyone knows their assignment.

Common Volunteer Roles at Consignment Sales

Cashier

Process checkout transactions

Sorter

Organize items on the floor

Greeter

Welcome and direct shoppers

Runner

Move items and provide support

Check-in

Process consignor drop-offs

Quality Control

Review item condition

Pricing

Verify and adjust tags

Pickup

Process unsold item returns

Ready to Organize Your Team?

Get the right people in the right jobs every shift.